— Carrier Vetting & Shipment Tracking

Carrier Vetting and Freight Fraud Prevention

Whisk Freight Brokerage uses Highway and Carrier411 for carrier vetting and ongoing monitoring, and tracks shipments through Trucker Tools. These tools support carrier review before freight moves and shipment visibility from pickup through delivery.

— Carrier Review

Carrier Review and Shipment Visibility

Freight fraud can involve a stolen business identity, an unauthorized transfer of a load, or someone posing as the carrier assigned to a pickup. Carrier verification and shipment tracking address different parts of that risk.

01

Carrier Verification

We use Highway and Carrier411 during carrier onboarding and for ongoing monitoring. The two services complement one another. Identity, operating authority, and insurance information support the review of the carrier being considered for a shipment.

02

FreightGuard Reports

Our onboarding review includes Carrier411’s FreightGuard reports, which describe experiences and concerns reported by other Carrier411 customers. These reports provide an additional check before a carrier is onboarded.

03

Shipment Tracking

We use Trucker Tools to track shipments from pickup through delivery. We release the pickup number only after the driver starts tracking. Tracking supports shipment visibility; it does not replace carrier verification.

These checks help manage risk. They cannot eliminate fraud, theft, or service problems.

— Our Technology

The Technology We Use

Each tool has a specific job in moving your freight: checking the carrier before your shipment is assigned and monitoring it afterward, tracking your shipment in transit, and keeping every move organized in a transportation management system (TMS).

Before pickup

Before a carrier is assigned your shipment, we use Highway during onboarding to verify the carrier's identity, operating authority and insurance. Highway continues to monitor carriers after onboarding and alerts us to changes. A flagged carrier cannot be assigned a load until our compliance team reviews the flag.

Carrier411 gives us a second check on each carrier during onboarding and monitors the carriers we work with for changes in insurance, operating authority and safety ratings. When Carrier411 reports a change, our team reviews it. Our onboarding review also includes Carrier411's FreightGuard reports, which describe concerns reported by other Carrier411 customers.

In transit

Trucker Tools tracks your shipment's location and progress from pickup through delivery, and we release the pickup number only after the driver starts tracking. Our team sends you pickup and delivery updates and contacts you directly if a delay or other exception comes up. Tracking supports visibility; it does not replace carrier verification.

Every move

Container moves at the Ports of Los Angeles and Long Beach are managed in PortPro, a transportation management system (TMS) built for drayage. PortPro brings in terminal information for each container, including the vessel's estimated time of arrival (ETA), holds and the last free day (LFD), and alerts us as the LFD approaches so pickup can be planned before storage charges begin.

Truckload, sprinter van and box truck shipments are managed in AscendTMS, our transportation management system (TMS) for freight outside the port. Each load's appointments, carrier assignment and documents stay in one record, and your bill of lading (BOL) and proof of delivery (POD) are sent with your invoice. You can also view your shipments through our AscendTMS customer portal.

— For Shippers

Check Your Freight Broker

Whisk Freight Brokerage, LLC is registered with the Federal Motor Carrier Safety Administration under MC-986375 and USDOT 2924075.

Emails from Whisk Freight Brokerage end in @whisk-freight.com. We never ask for payment through Venmo, Cash App or Zelle.

If a shipment or a message about a shipment looks wrong, call 424-842-4065.

View Whisk Freight Brokerage’s registration details in FMCSA SAFER. Use FMCSA’s Licensing & Insurance system (opens in a new tab) to check current broker authority.

— Questions Shippers Ask

Carrier Vetting Questions

What is carrier vetting?

Carrier vetting is the review of a trucking company's identity, operating authority, insurance and publicly available safety information before arranging transportation. After onboarding, we monitor carriers on an ongoing basis through Highway and Carrier411. If either service reports a change, our compliance team reviews it, and a carrier flagged in Highway cannot be assigned a load until that review is complete.

Does shipment tracking prevent freight fraud?

No. Shipment tracking and carrier verification serve different purposes. We use Trucker Tools to track shipment location and progress from pickup through delivery, and we release the pickup number only after the driver starts tracking. Highway and Carrier411 support carrier verification during onboarding and ongoing monitoring afterward. Tracking provides visibility while freight is in transit, but it does not replace carrier verification. Neither process guarantees protection from fraud.

How does Whisk use Carrier411?

We use Carrier411 alongside Highway during carrier onboarding and for ongoing monitoring. The two services complement one another, providing an additional check before a carrier is onboarded. Carrier411 alerts us to changes in a monitored carrier's insurance, operating authority or safety rating, and our team reviews each reported change. Our onboarding review includes Carrier411's FreightGuard reports, which describe experiences and concerns reported by other Carrier411 customers.

Which transportation management systems does Whisk use?

A transportation management system (TMS) is software used to organize and manage shipments. We use PortPro for container drayage and AscendTMS for non-drayage shipments, including truckload, sprinter van and box truck freight. Separately, Highway and Carrier411 support carrier onboarding, verification and ongoing monitoring, while Trucker Tools provides shipment tracking.

Vetted Carriers, Tracked Loads

Send the Shipment Details. We'll Arrange a Vetted Carrier.

Request a quote online, or call or email our team with questions about how your freight is protected.

Location
Marina Del Rey, CA
Licensed Broker MC-986375 · USDOT 2924075 View on FMCSA SAFER (opens in a new tab)